IT Service Management Support Specialist

Kardium Inc.

burnaby, metro vancouver regional district, Canada
Full-time
Posted June 06, 2026

Job Description

Enhance IT service management as an engaging support specialist. This role requires a willingness to work on-site with a rotating schedule, providing key technical support for employees.
As an IT Support Specialist, your primary duties will involve managing day-to-day technical issues for employees and overseeing user accounts across various IT systems. You'll be integral in the onboarding process, equipment setup, and maintaining audio-visual technology for meetings. Contributing to the overall functionality of technology enabling building management systems will also be part of your responsibilities.
Key Responsibilities:
• Provide crucial IT support for daily operations
• Administer end-user accounts across IT platforms
• Ensure effective onboarding for new hires and contractors
• Assist in hardware and software setup and configuration
• Maintain AV solutions in conference rooms
Requirements:
• Minimum 2 years in an IT support role
• Strong understandin...