Job Description
🎯 Your mission
As an IT Specialist, you are the first point of contact for IT support for our employees and ensure the smooth operation of our IT environment.
You work on user support, workplace infrastructure and basic system administration within a multi-site environment.
You also act as a key liaison between the local organization, the headquarters and our IT service providers.
🛠️ Your responsabilities
IT Support (Level 1)
- Provide daily IT support to users
- Diagnose and resolve incidents remotely
- Support Windows, Microsoft 365, email and telephony
IT Support (Level 2)
- Install and configure IT hardware and equipment
- Troubleshoot workstations, printers, IP telephony a...