Job Description
Raiffeisen Bank is the largest Ukrainian bank with foreign capital. For more than 30 years, we have been creating and building the banking system of our country.
Raiffeisen employs more than 5,000 employees, including one of the largest product IT teams, which includes 900+ specialists. Every day, we work side by side so that more than 2.5 million of our clients can receive quality service, use the bank's products and services, and develop their business, because we are #TogetherWithUkraine.
Your future responsibilities:
- Incident and user request management
- Identification and prioritization of incidents/requests
- Performing initial analysis
- Execution and/or escalation to responsible parties
- User workplace IT equipment — monitoring and support