Job Description
Join our client in Montreal as an IT Support Specialist, supporting both in-office and remote teams across the US, Mexico, and Eastern Europe. Troubleshoot technology issues with Apple and Windows products in a collaborative environment.
This IT Support Specialist role demands experienced professionals with a positive service-oriented mindset. You will engage in troubleshooting hardware and software problems, deploy devices using MDM tools, and assist with AV setups for meetings. Expect to support employees whether onsite or remotely, ensuring a seamless user experience across technology platforms.
Key Responsibilities:
• Troubleshoot Apple and Windows hardware and software issues
• Image and deploy laptops using MDM tools
• Support employees with AV systems and conferencing
• Manage inventory for hardware and software
• Update internal and user-facing knowledge base
Requirements:
• 5+ years in IT support roles
• Basic networking skills and server knowledg...
This IT Support Specialist role demands experienced professionals with a positive service-oriented mindset. You will engage in troubleshooting hardware and software problems, deploy devices using MDM tools, and assist with AV setups for meetings. Expect to support employees whether onsite or remotely, ensuring a seamless user experience across technology platforms.
Key Responsibilities:
• Troubleshoot Apple and Windows hardware and software issues
• Image and deploy laptops using MDM tools
• Support employees with AV systems and conferencing
• Manage inventory for hardware and software
• Update internal and user-facing knowledge base
Requirements:
• 5+ years in IT support roles
• Basic networking skills and server knowledg...