Job Description
We are looking for Italian Travel Consultants to work for a leading online travel agency.
The company offers online reservations for hotel rooms and rental cars to both leisure and business travelers.
On a typical day, you will:
- Be the first point of contact for the world's first-class accommodation partners by resolving basic questions and queries, such as modifications to rooms, rates, and availability, extranet tooling etc.
- Provide accurate, valid, and complete information by using the right tools, methods, and processes.
- Ensure a high level of partner service and a positive partner experience
- Track and follow cases to ensure that they closed in an efficient and timely manner
- Follow and apply Regulations regarding Personal and Performance Data Confidentiality and Security
Requirements
- Fluent in Italian and English
- Experience in customer service experience is a...