Job-IT Helpdesk Engineer-reputed IT services and consulting company-Ahmedabad, Gujarat, INDIA-upto 3 LPA-CHitra
Seven Consultancy
Job Description
JOB DETAILS
IT Helpdesk Engineer Job Description
We are looking to hire a skilled IT Helpdesk engineer to assist our clients with computer hardware and software issues. You will be required to work on-site or via remote connection and assist with hardware installations, software upgrades, systems integrations, and basic IT-related issues.
To ensure success as a IT Helpdesk engineer, you should have extensive knowledge of home and office systems, good problem-solving skills, and high-level interpersonal skills. A top-class desktop support engineer provides fast and effective support for clients experiencing basic hardware and software issues.
IT Helpdesk Engineer Responsibilities:
Responding to client support requests.
Contacting clients to find out the nature of the problem.
Traveling to the client’s location or connecting via a remote link.
Troubleshooting hardware and software issues.