Job Opening: Customer Experience Associate

TD

town of westlock, ab, Canada
Full-time
Posted May 31, 2026

Job Description

Become a Customer Experience Associate with TD Bank in Westlock, Alberta, where you will play a vital role in processing financial transactions while ensuring exceptional customer satisfaction. Deliver personalized service and effective solutions to clients.
This fixed-term contract position involves 22.5 hours per week, supporting Personal & Commercial Banking. You will engage with customers to assess their needs, resolve issues, and complete tasks accurately. Strong communication and organizational skills are paramount for this role.
Key Responsibilities:
• Accurately process deposits, withdrawals, and bill payments
• Identify customer needs and recommend appropriate solutions
• Resolve issues effectively using standard procedures
• Promote banking solutions to meet business objectives
• Contribute to a collaborative and respectful work environment
Requirements:
• High School diploma and 1+ years of related experience
• Undergraduate degree or equivalent...