Job Description
Join Our Team in Barcelona as a Polish Customer Service Representative!
Location: Barcelona, Spain
Employment Type: Part-Time
Work Model: On-Site
About the Role:
Are you a Polish-speaking customer service professional looking to join a dynamic team in Barcelona? We're seeking a proactive and empathetic Customer Service Representative to manage customer inquiries, troubleshoot issues, and deliver an exceptional experience. This is a great opportunity to join a supportive team environment while developing your customer service expertise in a thriving industry!
Key Responsibilities:
Respond to customer inquiries via phone, email, and chat, addressing customer needs with efficiency and care
Accurately log call details and ensure timely response within SLA standards
Stay updated on product and service knowledge, especially for customer-specific applications
Escalate service issues when necessary, maintaining communication with senior team mem...