Junior Bilingual Service Desk Analyst To Support A Windows 11 Evergreening Initiative Ottawa
S.i. Systems
Job Description
Overview
Our valued crown corporation client is seeking a Junior Bilingual Service Desk Analyst to support a Windows 11 evergreening initiative. Initial 2 year contract in Ottawa, ON. 7.5 hours/day, Monday to Friday. Fully in office in downtown Ottawa.
Responsibilities
- Support the evergreening of old laptops and peripheral equipment, deploying current Windows 11 laptops utilizing Windows Autopilot
- Prepare and deploy Windows 11 laptops using Microsoft Managed Desktop (MMD) standards, including Autopilot enrollment and configuration profiles
- Unbox, assemble, and set up laptops, docks, and peripherals at user workstations or staging areas
- Safely back up and transfer user data, profiles, and settings from legacy devices to current laptops using approved tools and processes
- Record and update asset information in inventory systems, including device assignment, status, and lifecycle tracking
- Provide onsite or rem...