Junior customer success manager

Sumsub

são paulo, rio grande do norte, Brazil
Full-time
Posted June 07, 2026

Job Description

Sumsub is a leading full-cycle verification platform that enables scalable compliance. From identity and business verification to ongoing monitoring, our platform adapts to different risk appetites and market demands, ensuring global compliance. It allows customizing analytics and workflows with a no-code interface.

Over 4,000 clients — including Bitpanda, Wirex, Avis, Bybit, Vodafone, Duolingo, Kaizen Gaming, and Transfer Go — trust Sumsub to accelerate growth, prevent fraud, and maintain compliance worldwide.

Now we are looking for a Junior Customer Success Manager who will build, keep and improve strong connections with our customers.

What you will be doing:

Managing clients on all levels: technical, business, and product and help them succeed in their goals.

Managing and growing relationship with Key Client (stakeholders).

Identifying opportunities and potential challenges.

Providing clients with training and webinars.

Int...