Job Description
How you will make an impact
As part of our IT support team, you'll handle 1st and 1.5-level support, guiding users through issue resolution and ensuring smooth operation of systems and devices. You’ll troubleshoot remotely using SCCM, document requests in the ITSM tool, and collaborate with higher-level teams for complex issues. You'll also help identify recurring problems and suggest improvements.
Key responsibilities:
What will make you successful
We're looking for someone with strong communication and problem-solving skills, a proactive mindset, and the ability to thrive in a dynamic support environment. Fluency in ...