JW MARRIOTT CRETE RESORT & SPA- Reservations Agent
SWOT Hospitality Management Company
Job Description
About JW Marriott Crete Resort & Spa
Nestled in the breath-taking landscape of Chania, JW Marriott Crete Resort & Spa is designed to offer guests a sanctuary of relaxation, mindfulness, and rejuvenation. The resort blends Crete’s natural beauty with JW Marriott’s signature elegance, delivering a luxury experience that encourages guests to reconnect with themselves, their loved ones, and the world around them.
Job Summary
As a Reservations Agent, you will be the first point of contact for guests, ensuring seamless booking experiences while maximizing revenue opportunities. You will handle reservation inquiries, process bookings efficiently, and provide exceptional customer service, ensuring guests receive personalized assistance that aligns with the brand’s high standards.
Key Responsibilities
Handling Reservations & Guest Inquiries