Lead Field Operations at Serve Robotics

Serve Robotics

vancouver, metro vancouver regional district, Canada
Full-time
Posted June 09, 2026

Job Description

Become a Lead Field Operations Supervisor at Serve Robotics, managing teams for innovative robotic deliveries. Drive efficiency and high standards in urban logistics operations.
As a Lead Operations Supervisor, you’ll supervise a dedicated team responsible for overseeing the deployment of autonomous sidewalk robots in major cities. Your role will involve coaching, performance monitoring, and synchronizing operations with engineering to enhance service offerings. You will play a key role in ensuring adherence to standards while developing team skills.
Key Responsibilities:
• Hire and train operations teams for success
• Support management of field agents and remote operations
• Provide ongoing performance feedback and support
• Monitor compliance with company and safety standards
• Collaborate on personnel administration with HR
Requirements:
• 2+ years of experience managing teams
• 3+ years in operational or logistics roles
• Strong communication and m...