Lead Guest Experience at lululemon

lululemon

victoria, capital regional district, Canada
Full-time
Posted June 17, 2026

Job Description

Elevate in-store interactions as a Guest Experience Lead with lululemon. This role focuses on enhancing guest connections while leading your team to achieve outstanding performance daily.
As a vital member of lululemon's leadership team, you will ensure every guest enjoys an exceptional experience. Your responsibilities include providing technical product education, managing floor operations, and supporting team development. Engage directly with guests while fostering an inclusive and dynamic environment to drive results and maintain operational excellence.
Key Responsibilities:
• Lead floor operations to enhance guest experience
• Provide technical product education and support
• Open and close the store following procedures
• Assess daily business metrics to motivate the team
• Act as Supervisor on Duty to fulfill business needs
Requirements:
• 1 year of retail or customer experience required
• Experience in mentoring or delegating to others
• High sc...