Lead Product Designer at Rakuten

Rakuten Rewards

toronto, on, Canada
Full-time
Posted June 12, 2026

Job Description

Transform user experiences at Rakuten as a Lead Product Designer for Growth. Focus on Web, iOS, and Android designs while utilizing AI tools to create innovative solutions.
In this pivotal role on the Growth Team, you will craft the complete member journey, enhancing the experience from acquisition to retention. Your expertise in UX patterns will influence product direction and facilitate alignment across diverse teams, making a lasting impact on Rakuten’s design culture and offerings.
Key Responsibilities:
• Own end-to-end design of member experience
• Define scalable UX patterns and design standards
• Conduct research to uncover user pain points
• Shape vision at squad level and engage stakeholders
• Leverage AI tools for rapid prototyping
Requirements:
• Bachelor’s in Human-Computer Interaction or related field
• 6+ years of digital product design experience
• Robust portfolio demonstrating impactful outcomes
• Proven ability to facilitate cross-f...