Lead Technical Support Engineer (Global Security)

RBC

toronto, on, Canada
Full-time
Posted May 29, 2026

Job Description

What is the opportunity?

The SIAI Digital Development team is constantly undertaking complex development initiatives within Global Cyber Security. Our Digital Development team designs, architects, and builds bespoke solutions to support forward-thinking and industry-leading initiatives from Cyber & Digital Threat Hunting, Cyber Analytics, Adversary Emulation, and Data Loss Prevention teams.

Job Description

We are seeking a Lead Technical Support Engineer to take ownership of critical production services. In this role, you will ensure the reliability, security, and performance of over 20+ production services, driving modernization, migration, and disaster recovery initiatives. You will be a key contributor in maintaining system health, resolving complex technical issues, and upholding security standards across our infrastructure.

Responsibilities

  • Provide support for production services, troubleshooting and resolving techn...