Job Description
Learning Project Analyst Overview
As a Learning Project Analyst , you will drive impactful learning initiatives end-to-end—own the plan, the data, and the outcomes. You’ll blend project leadership with learning analytics to turn insights into action, elevate performance, and enable change across a fast-moving, customer-first environment.
Position Responsibilities
- Lead medium-to-large Customer Experience learning projects: build and track plans, milestones, risks, and dependencies; ensure delivery readiness.
- Translate business and performance data into learning strategies; partner with Learning Delivery and Business Partners to optimize design and Train-the-Trainer.
- Measure what matters: evaluate participation, capability uplift, behavior change, and performance outcomes; run post-implementation reviews to drive continuous improvement.
- Turn data into decisions: analyze trends, skill ...