Job Description
Are you ready to deliver outstanding customer experiences while growing your skills in an international environment? Our Lisbon-based team is searching for talented communicators to join us supporting a diverse, global customer base.
Key Responsibilities:
- Assist customers across email, chat, phone, and social media channels
- Deliver clear guidance on account setup, verification, and technical issues
- Resolve customer inquiries efficiently and professionally
- Build trust through attentive, solution-focused communication
- Provide feedback to improve our processes
Who You Are:
- C1+ Portuguese speaker, with English at B2 level
- Comfortable with computers and fast typing (MS Office skills a plus)
- Quick to adapt to new technology and software
- A true team player with a positive, proactive attitude
- Prior customer service experience is welcome but not mandat...