Job Description
Become the face of hospitality at Lizard Creek Lodge as a Front Desk Supervisor. Oversee operations, manage team dynamics, and guarantee exceptional guest experiences in this key role.
This guest-facing position requires a leader who loves mountain culture and excels in team supervision. You'll handle payroll management, staff scheduling, and guest complaints while ensuring smooth operations for an unforgettable stay. Your commitment is crucial for maintaining high standards in hospitality.
Key Responsibilities:
• Monitor and report weekly payroll updates to management
• Ensure adherence to staff schedules and manage lateness
• Train new front desk and night audit team members
• Address guest complaints with professionalism
• Manage hotel reservations and enforce cancellation policies
Requirements:
• Physically fit for demanding tasks and desk work
• Previous hospitality experience is an asset
• Ability to work both independently and collaboratively
...
This guest-facing position requires a leader who loves mountain culture and excels in team supervision. You'll handle payroll management, staff scheduling, and guest complaints while ensuring smooth operations for an unforgettable stay. Your commitment is crucial for maintaining high standards in hospitality.
Key Responsibilities:
• Monitor and report weekly payroll updates to management
• Ensure adherence to staff schedules and manage lateness
• Train new front desk and night audit team members
• Address guest complaints with professionalism
• Manage hotel reservations and enforce cancellation policies
Requirements:
• Physically fit for demanding tasks and desk work
• Previous hospitality experience is an asset
• Ability to work both independently and collaboratively
...