Lm242: Service Tower Specialist Associate

Fedex Express México

cuautitlán, estado de méxico, Mexico
Full-time
Posted June 04, 2026

Job Description

Service Tower Specialist AssociateFull time position located at Parque Logistico San Martin Obispo Park II, Cuautitlán, MEX.ResponsibilitiesCommunication Office; Daily/Weekly Service Monitoring.Data Management.Internal & External Quality Measurement (Service Tower).
Performance Management.Process Compliance.Reporting on Performance and Processes (Compliance).
Stakeholder Management/Engagement.Apply specialist knowledge to provide advice to employees, management or customers.Manage or maintain systems or processes.Complete projects to develop or change systems or processes as appropriate.QualificationsBachelor's Degree or equivalent.Proficiency in English.Moderate level (3‐5 years) of related experience.Analytical, planning & organizing, influencing & persuasion, presentation, problem‐solving skills.Required DocumentsUpdated Resume/CVCover LetterCurrent TOEIC scores (600 pts. required)Application NoticeApplication is via Workday; upload a single PDF containing a resume, cover...