Manager, Five Senses Strategic Planning (NJE)

Purpose of Position

Lead and develop the Five Senses short-, medium- and long-term strategic planning, core concepts, strategic themes; guide the projects and initiatives to further elevate, differentiate and redefine our NetJets experience. With a clear roadmap and compelling value proposition, identify, improve, and streamline overly cumbersome processes. Develop new strategies and tactical processes designed to enable the Global Five Senses department to deliver outcomes that achieve ever-improving business results.

Tasks and Responsibilities

• Direct and oversee the Five Senses functions in NetJets Europe in close collaboration and alignment with NetJets US Five Senses leadership. 
• Plan, define and lead the Global Five Senses strategic themes’ initiatives and projects that integrate local motifs and craft yet deliver with a global perspective on service, design, function, and quality aligned wi...