Job Description
Become the Field Services Manager for Aecon Technical Solutions in Mississauga, Ontario, focusing on telecommunications infrastructure. Your leadership will enhance customer service and operational safety across regions.
In this role, reporting to the Operations General Manager, you will drive the performance of partner teams. Your focus will be on building relationships, managing service delivery, and ensuring quality in installations and repairs. Emphasizing communication and compliance, you will lead safety initiatives and training programs while addressing customer needs.
Key Responsibilities:
• Oversee partner operations and team leadership
• Manage client relations and operational alignment
• Ensure adherence to quality installation and repair standards
• Monitor performance through customer satisfaction metrics
• Support training for technical and procedural improvement
Requirements:
• Expertise in quality and safety management
• Strong customer ser...
In this role, reporting to the Operations General Manager, you will drive the performance of partner teams. Your focus will be on building relationships, managing service delivery, and ensuring quality in installations and repairs. Emphasizing communication and compliance, you will lead safety initiatives and training programs while addressing customer needs.
Key Responsibilities:
• Oversee partner operations and team leadership
• Manage client relations and operational alignment
• Ensure adherence to quality installation and repair standards
• Monitor performance through customer satisfaction metrics
• Support training for technical and procedural improvement
Requirements:
• Expertise in quality and safety management
• Strong customer ser...