Manager of Ticket Operations at Oak View Group

Oak View Group

hamilton, on, Canada
Full-time
Posted June 09, 2026

Job Description

Take charge of ticket operations with Oak View Group, a premier leader in live entertainment. This role requires expertise in ticketing systems, event management, and customer experience optimization.
As the Ticket Operations Manager, you will oversee all aspects of ticket operations for professional hockey, concerts, and live events. Your responsibilities will include managing inventory, ensuring accurate event builds, and collaborating with various departments to create a seamless customer purchasing experience. Attention to detail and problem-solving skills are critical for success.
Key Responsibilities:
• Oversee daily ticket operations for all events
• Manage ticket inventory and customer requests
• Ensure accurate event builds and seat manifests
• Support operational ticketing setup and testing
• Collaborate with marketing for ticket promotions
Requirements:
• 3–5 years in ticket operations or live events
• Experience with Ticketmaster platforms pref...