Manager - Service Operations - Queenstown Airport

Compass Group

Queenstown, Otago, New Zealand
Permanent full-time
Posted June 14, 2026
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Job Description

Lead premium hospitality. Elevate the lounge experience.

Why you’ll love this role

  • Lead a flagship lounge operation in one of New Zealand’s most iconic destinations.

  • Own the end‑to‑end operation – from people leadership and service excellence to commercial performance.

  • Grow your leadership career with Compass Group NZ within a premium aviation and hospitality environment.

    • He angitūtanga | The opportunity


    As Manager – Service Operations, you will be responsible for organising and managing lounge operations in line with Compass Group and Air New Zealand standards. You’ll ensure the contract is fully compliant, delivers exceptional guest experiences, and operates commercially in line with growth and retention targets — while leading and developing a high‑performing team.


    Ko o kawenga | Your responsibilities

  • Lead and manage daily lounge o...
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