Job Description
As the Manager-Technology Support Services, you will manage a team of experienced technical professional employees who are providing technical expertise to internal and external customers. You will be responsible for implementing measurable annual performance objectives for your team as agreed with Director and Senior Director. Responsibilities: Provide technical support to external and internal customers as needed in their field of expertise, while managing a team of subject matter experts. Coordinate and provide technical training activities and certifications for System Integrators and WESCO employees. Provide technical support for pre-sales engineering, bill of materials, 3rd party system integrations and any technical demands from our Partner System Integrators and WESCO stakeholders. Provide Technical Support for post-sales and installations on demand for our Partner System Integrators Strive for continual improvement with team organ...