Marketing Operations Manager, Inbound Conversion

N-able

ottawa, on, Canada
Full-time
Posted June 01, 2026

Job Description

As N‑able continues to scale globally, Marketing Operations plays a critical role in ensuring inbound demand is converted efficiently, routed accurately, and measured consistently across regions and products.

What You'll Do

The Senior Marketing Operations Manager sits at the intersection of Demand Marketing, Sales, SDRs, and BizApps, translating GTM strategy into scalable, auditable, high‑converting systems. You will be responsible for ensuring that demo requests, trial signups, and contact flows are routed correctly, booked quickly, and attributed accurately.

In This Exciting Role, You Will

  • Own end‑to‑end configuration and administration of Chili Piper (Concierge, Distro, Handoff, Scheduling)
  • Design and maintain routing logic across all regions (NA, EMEA, APAC), all products, and ICP type
  • Continuously optimize speed‑to‑lead, meeting show rates, and booking conversion
  • Partner with SDR and Sales Ops teams to i...