Medical Intake Coordinator

We're seeking a detail-oriented Medical Intake Coordinator to be the first point of contact for new patients.You'll manage referrals, gather clinical and insurance information, verify benefits, and ensure patients move smoothly from initial inquiry to scheduled appointment.This role is central to a positive patient experience and accurate downstream billing.ResponsibilitiesServe as the primary contact for incoming patient referrals via phone, fax, email, and EMR portalsCollect and accurately enter patient demographics, medical history, and insurance informationVerify insurance eligibility, benefits, and obtain prior authorizations as neededSchedule initial appointments and coordinate with clinical staff on urgent intakesRequest and track medical records, imaging, and referring provider documentationCommunicate clearly and compassionately with patients, families, and referring officesMaintain accurate records in the EMR and ensure HIPAA compliance at every stepFollow up on pending re...