Medical Office Assistant, On-Call

Position Title: Medical Office Assistant

Department: Integrated Health Services

Reports to: Primary Care Coordinator

Type: On-call

Pay Scale: $23.364/hr to $27.489/hr

Job Summary

Provides medical reception, administrative support and records management services for the PQCHC clinics and teams.

Job Specific Responsibilities

Direct Client Service

• Greets clients in a welcoming, patient, non‑judgmental fashion, and screens appropriately for infection prevention and control
• Registers and checks client into EMR schedule
• Schedules in-person, phone or virtual appointments with clients and cultural interpreters via EMR, and ensures clients are aware of their appointments when needed
• Notifies clients of cancellations or changes to appointments; completes rebooking as needed
• Answers clinic phone line calls: provides information, ...