Job Description
ABOUT BELONG
This is not a call center job.
It is the first voice, the first chat, and the first proof that the Belong operating system actually works. In the old model, when a homeowner or resident had a problem, they called a property manager and hoped someone picked up. At Belong, someone always picks up. And that someone is you. If you believe that how you make people feel in their most frustrated moments is a skill worth mastering, keep reading.
Belong is the Residential Operating System for rental homeownership. We are not a property management company. We are the system that makes one unnecessary. Backed by Andreessen Horowitz, Fifth Wall, and Battery Ventures, with a strong Series C behind us, we are scaling toward profitability and a Series D from a position of strength.
The homeowners and residents who reach out to us are not ticket numbers. They are members. And the person who answers is not a call center agent. They are the f...