Membership Executive (Upselling/ Inside Sales) - Mandarin Speaker

Ecovadis

Hong Kong, Hong Kong, Hong Kong
Full-time
Posted June 11, 2026

Job Description

Description

We’re looking for a motivated, autonomous candidate to support the subscribers of the EcoVadis network, both individually and at scale, to maximize customer satisfaction, retention, revenue and value perception. 

Duties include (but are not limited to):

Market management and development: 

  • Manage our existing China market maximizing revenue, driving upsell and upgrades & improving customer experience and driving sustainability improvements
  • Identify upsell/upgrade opportunities and contact customers accordingly via phone, email or webinar
  • Use available data to drive targeted actions to achieve objectives
  • Improve and implement: 

  • Develop content to improve value perception at scale, such as hosting webinars to target specific customer groups and to drive interest in our different solutions and upsell as well as following up on the revenue generated from them

  • Communicate: 

  • Coordin...