Mental Health Specialist at Dialogue

Dialogue Technologies

ottawa, on, Canada
Full-time
Posted June 05, 2026

Job Description

Shape positive mental health outcomes as a Clinical Mental Health Specialist Dispatch at Dialogue. Use your assessment skills to connect members with essential mental health support.

At Dialogue, you will evaluate the mental health needs of members seeking assistance. This full-time role requires a Bachelor’s in a mental health field and 2+ years of experience addressing mental health issues. Essential bilingualism in French and English is needed, along with empathy and the ability to handle sensitive situations professionally.

Key Responsibilities:
• Evaluate members' mental health needs thoroughly
• Inform about available mental health services
• Set care journey expectations effectively
• Collaborate with teams to improve triage processes
• Record clinical findings accurately in the medical database

Requirements:
• Bachelor's degree in mental health related fields
• At least 2 years of mental health exp...