Job Description
Mexico IT Support Specialist
The Mexico IT Support Specialist will be responsible for ensuring that all client computing systems are operating smoothly and properly.
This includes installing and configuring new workstations, network hardware, and software.
Other responsibilities such as ordering and receiving new equipment and assisting other systems staff in the implementation and maintenance of special projects will be added over time.
Specific Responsibilities include
New Hardware Installation: Involves the setup and delivery to end user.
This will include the following:
Operating systems
Networking setup
Telephony
Printers
Support of Existing Computer and Telephone Client Hardware:
Repairs, replacements, etc.
Troubleshooting and error reporting
Maintaining and updating hardware information database
Installation and Support of Software Applications:
Support for Microsoft operating systems (Win 10, 11) as well as Micr...