Job Description
Link-Worldwide in Monterrey, MX is seeking a mid-level Support Specialist II to handle complex customer issues and support processes.
This role involves working closely with Senior Leadership while administering systems such as Azure/Intune and managing internal escalations.The ideal candidate should have demonstrated experience in technical support, strong bilingual skills in English and Spanish, and the ability to effectively work within a team.
The position is onsite and aims to enhance customer satisfaction and support efficiency.
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