Job Description
Multinational Services Manager This role is responsible for leading the Multinational Services and operations for the Middle Market & Specialties Multinational Business Unit, ensuring service excellence and stakeholder collaboration across global partners.
Hybrid work model: requires three days per week in‑person presence.
What you will do
Directly responsible for attaining service goals, including production timeliness and quality standards.
Lead a team of Multinational Service Specialists for servicing and compliance.
Manage performance metrics, operational budgets, and adapt to changing business requirements.
Drive continuous improvement and foster a customer‑centric team environment.
Build strong broker relationships and serve as a key operational contact for Multinational servicing.
Deliver external broker training, presentations, and maintain compliance with organizational standards.
Responsible for ...
Hybrid work model: requires three days per week in‑person presence.
What you will do
Directly responsible for attaining service goals, including production timeliness and quality standards.
Lead a team of Multinational Service Specialists for servicing and compliance.
Manage performance metrics, operational budgets, and adapt to changing business requirements.
Drive continuous improvement and foster a customer‑centric team environment.
Build strong broker relationships and serve as a key operational contact for Multinational servicing.
Deliver external broker training, presentations, and maintain compliance with organizational standards.
Responsible for ...