Job Description
Key Responsibilities
Drinks
Starters
Main courses
Dessert
Starters, drinks, and desserts may be shared or ordered individually.Choose different meals and drinks to allow staff the opportunity to suggest additional items before being asked.
Mention a pretend allergy during the visit and observe how staff respond.
Make an additional purchase at the bar during the visit.
Observe staff interactions, service timing, and overall guest experience.
Take photos where appropriate and keep all receipts.
Reporting Requirements
Requirements