Job Description
Descrizione del lavoro
What you’ll do…
- Represent management during the night and be responsible for the smoothing running of the hotel.
- Always maintain a positive and friendly attitude, even when working to achieve solutions to challenges.
- Deal with the in-house guests accounting and ensure the accuracy of guest billing.
- Operationally manage the hotel during the night to ensure guests are well cared for.
- Ensure the accuracy of data in all systems and provide the necessary daily reports for all departments.
- Manage the daily overbooking levels and liaise with all departments to ensure maximum occupancy.
- Ensure all telephone calls are answered as quickly and efficiently as possible.
- Maintain observation over guests and guests’ property to ensure security alerts are kept to a minimu...