North America Lifecycle Care Manager

emerson

San José, San José Province, Costa Rica
Full time
Posted June 13, 2026

Job Description

If you are a Lifecycle Care Manager for North America looking for an opportunity to grow your career, this is your chance to lead and optimize end-to-end post-sales operations within Emerson’s Measurement Solutions business in Costa Rica. This role is responsible for integrating lifecycle functions—including Order Management, Help Desk, Inside Sales, Returns (RMA), and Service Center Operations—while driving operational excellence, customer satisfaction, and strong financial performance. You will play a key role in advancing service capabilities, enhancing customer experience, and enabling sustainable revenue growth.

In This Role, Your Responsibilities Will Be:Operational Leadership
  • Lead and integrate core lifecycle functions: Order Management, Help Desk, Inside Sales, RMA, and Service Centers.
  • Ensure efficient, standardized, and scalable processes across all service operations.
  • Drive continuous improvement initiatives focused on productivity, cyc...