Norwegian Customer Support for Online Marketplace Platform - Anywhere in Greece

Mercier Consultancy is thrilled to announce an opening for Norwegian Customer Support Representatives for our Online Marketplace Platform, with the flexibility to work from anywhere in Greece! In this exciting role, you will deliver exceptional support to our Norwegian-speaking customers, assisting them as they navigate our platform and resolve any issues they may encounter.

If you are passionate about e-commerce and enjoy helping others, this is a fantastic opportunity to join a dynamic team dedicated to providing top-quality service. You will have the freedom to work remotely while making a meaningful impact for our users.

Responsibilities

• Respond to customer inquiries in Norwegian via email, phone, and chat
• Assist users with questions related to the online marketplace platform
• Document customer interactions and resolutions in our CRM system
• Collaborate with internal teams to effectively resolve client issues
• Provide gu...