Job Description
We're partnering with a leading global customer experience provider to recruit Norwegian & Swedish-speaking Customer Support Specialists for a remote role based in Portugal.
In this position, you will support a digital payments and point-of-sale solution used by small and medium-sized businesses. You will assist customers with onboarding, transactions, and technical support, helping them manage their sales and grow their business effectively.
Your Role:
- Provide support via phone, email, and chat, ensuring a professional and helpful customer experience
- Assist with account setup and onboarding for new users
- Support customers with orders, deliveries, and logistics-related inquiries
- Troubleshoot technical issues related to the application, devices, and accessories
- Handle financial-related questions, including transactions, deposits, and activit...