On-Site Safety Operations Lead

DiDi is seeking an On-site Operations Manager in Medellín, Colombia. The role involves overseeing BPO safety response operations to ensure quality service delivery. Responsibilities include monitoring metrics, conducting audits, and supporting agent training. The ideal candidate holds a Bachelor's degree and has 2–3 years of relevant experience, with strong English skills. Join DiDi to enhance user experience and ensure safety compliance in operations.
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