Job Description
Join ATB Cormark Capital Markets as a Support Analyst, providing exceptional technical support to employees directly. This role requires a focus on user satisfaction and detailed troubleshooting.
As an essential team member, you will work on-site, offering hands-on assistance with IT-related issues. Your expertise in Windows OS, Google Workspace, and analytical skills will ensure efficient problem resolution. Manage user access and conduct onboarding sessions for newcomers, facilitating a smooth entry into the company’s tech systems.
Key Responsibilities:
• Offer technical support through various communication channels
• Troubleshoot and resolve software and hardware issues
• Develop checklists for recurring technical problems
• Assist in new employee workstation setups
• Generate IT asset and user activity reports
Requirements:
• At least 2 years of technical support experience
• Excellent interpersonal and communication skills
• Strong knowledge of Mi...
As an essential team member, you will work on-site, offering hands-on assistance with IT-related issues. Your expertise in Windows OS, Google Workspace, and analytical skills will ensure efficient problem resolution. Manage user access and conduct onboarding sessions for newcomers, facilitating a smooth entry into the company’s tech systems.
Key Responsibilities:
• Offer technical support through various communication channels
• Troubleshoot and resolve software and hardware issues
• Develop checklists for recurring technical problems
• Assist in new employee workstation setups
• Generate IT asset and user activity reports
Requirements:
• At least 2 years of technical support experience
• Excellent interpersonal and communication skills
• Strong knowledge of Mi...