Job Description
Become an On-Site Support Specialist at BD, offering exceptional service to clients using pharmacy automation systems. Your expertise will help ensure optimal performance of robotized pill dispensers.
In this role, you will provide essential technical support at customer facilities as a Field Service Representative. You will install equipment, address maintenance needs, and train clients on the systems, supported by your mechanical engineering training and field service experience. Troubleshooting efficiency and client engagement will be key to your success.
Key Responsibilities:
• Deliver professional technical support at customer sites
• Perform installation and maintenance on robot systems
• Update equipment and generate service reports efficiently
• Train and assist clients with system maintenance
• Contribute to department-wide improvements in service practices
Requirements:
• Two or more years in a field service or technical support role
• Proficient...
In this role, you will provide essential technical support at customer facilities as a Field Service Representative. You will install equipment, address maintenance needs, and train clients on the systems, supported by your mechanical engineering training and field service experience. Troubleshooting efficiency and client engagement will be key to your success.
Key Responsibilities:
• Deliver professional technical support at customer sites
• Perform installation and maintenance on robot systems
• Update equipment and generate service reports efficiently
• Train and assist clients with system maintenance
• Contribute to department-wide improvements in service practices
Requirements:
• Two or more years in a field service or technical support role
• Proficient...