Onsite Genesys Reporting Consultant

Confidential

toronto, on, Canada
Full-time
Posted May 31, 2026

Job Description

Join a dynamic team as an Onsite Genesys Reporting Consultant. This contract role focuses on enhancing clients' reporting solutions and data analysis processes using Genesys software.

Your responsibilities will include assessing existing systems, designing tailored reporting solutions, and ensuring data integrity. Collaborate with teams to gather requirements and provide necessary training to clients on Genesys tools.

Key Responsibilities:
• Evaluate gaps between reporting systems
• Work with stakeholders to understand reporting needs
• Develop and implement reporting solutions
• Prepare detailed documentation of processes
• Maintain high standards of data accuracy

Requirements:
• Degree in Computer Science or IT
• 3+ years in reporting roles, especially with Genesys
• Mastery of SQL and data visualization tools
• Strong analytical and problem-solving skills
• Excellent communication and ...