Job Description
The Onsite Maintenance Technician will work in partnership with the Customer, management team, Global Helpdesk, and SIG teams to provide on premises support for AVI-SPL customers at customer site(s) with the end goals of delivering a world-class Customer Service experience.
WHAT YOU’LL DO
The Onsite Maintenance Technician will work in partnership with the Customer, management team, Global Helpdesk, and SIG teams to provide on premises support for AVI-SPL customers at customer site(s) with the end goals of delivering a world-class Customer Service experience.
Day-To-Day Responsibilities:- Setup and breakdown of conference spaces to meet the customers event needs.
- Support for internal/external live events
- Executive level white-glove meeting room support, including room checks, pre-meeting testing and in-call support.
- Onsite Tier 1 and 2 troubleshooting of AV and IT equipment.
- Perform preventative mainten...