Operational Service Representative Mississauga

Drake International

mississauga, peel region, Canada
Full-time
Posted June 16, 2026

Job Description

Elevate passenger experiences with Drake International as an Operational Service Representative in Mississauga. This temporary role focuses on wayfinding and customer support during peak travel times.
Drake International is hiring enthusiastic individuals for the airport team. As an Operational Service Representative, you will manage increased passenger volumes during the FIFA peak period from mid-May to July 5. Your role is critical in delivering top-notch customer service and ensuring a smooth flow of airport operations.
Key Responsibilities:
• Provide wayfinding assistance to passengers
• Deliver exceptional customer service to travelers
• Aid in managing passenger flow during busy periods
• Assist with congestion management in the airport
• Maintain an approachable and qualified demeanor
Requirements:
• Excellent communication and interpersonal skills
• Strong orientation towards customer service
• Comfort in a high-volume, fast-paced work environme...