Job Description
Enhance store operations as an Operational Specialist with Shoppers Drug Mart. This full-time, temporary role focuses on improving MMS system efficiency and customer service.
You will support the Senior Manager of Front Store Systems and Technology. Acting as the second point of contact for inquiries, your role ensures timely issue resolution and effective communication with store teams. You’ll have a direct impact on operational excellence in every task.
Key Responsibilities:
• Provide troubleshooting support for MMS operational issues
• Maintain effective communication with store teams
• Be a key resource for application-related questions
• Manage IT-related operational communications
• Identify and communicate recurring trends for improvement
Requirements:
• 3-5 years of experience in MMS and purchasing processes
• Previous experience in customer service roles
• Proficient in Microsoft Office applications
• Strong written and verbal communication ...
You will support the Senior Manager of Front Store Systems and Technology. Acting as the second point of contact for inquiries, your role ensures timely issue resolution and effective communication with store teams. You’ll have a direct impact on operational excellence in every task.
Key Responsibilities:
• Provide troubleshooting support for MMS operational issues
• Maintain effective communication with store teams
• Be a key resource for application-related questions
• Manage IT-related operational communications
• Identify and communicate recurring trends for improvement
Requirements:
• 3-5 years of experience in MMS and purchasing processes
• Previous experience in customer service roles
• Proficient in Microsoft Office applications
• Strong written and verbal communication ...