Job Description
Operations & Customer Specialist
Hybrid
Full-time
About The Role
A US-based company in the home services industry is looking for a reliable, organized, and customer-oriented Operations & Customer Coordination Specialist to support daily operational workflows and customer communication. This role combines operations coordination, customer service, scheduling, estimating support, invoicing, and project follow-through. The person in this role will help ensure projects continue moving smoothly from the initial customer interaction through scheduling, ordering, and final invoicing. This is a stable and structured position for someone who enjoys organization, communication, and keeping multiple operational processes aligned throughout the day.
Responsibilities
- Answer and manage incoming customer calls professionally and clearly.
- Prepare customer estimates using internal pricing tools and systems.
- Order mate...