Operations Director: Data & Technology at Manulife

Manulife Insurance Malaysia

toronto, on, Canada
Full-time
Posted June 04, 2026

Job Description

Become a pivotal leader in operational delivery at Manulife. Oversee data and technology initiatives, enhancing stakeholder engagement and execution.

In this Director-level role, you will leverage 5-7 years of expertise in both SDLC/BAU processes and big data environments. Ensuring reliable and scalable operations, you will collaborate with cross-functional teams to achieve strategic objectives and improve processes. This position requires strong communication skills and the ability to navigate complex organizational structures.

Key Responsibilities: • Manage operational performance and team delivery • Maintain stakeholder communication for project success • Integrate data technologies effectively • Oversee both Agile and Waterfall project execution • Drive risk management and process improvement initiatives

Requirements: • 5-7 years in information system management • Proficient in Databricks and modern data platforms • Strong organizational and operational c...