Job Description
Join Toronto Community Housing as the Operations Lead for the Tenancy Management Project. This pivotal role focuses on enhancing relationships and overseeing project deliverables for the HoMES upgrade.
As a Business Lead, you will play a crucial role in advancing the HoMES application by stabilizing and optimizing key functionalities. Your extensive experience will support the project’s goal of improved digital services while ensuring stakeholder requirements are satisfied. Your leadership will guide both team members and business units throughout the transformation process.
Key Responsibilities:
• Ensure stakeholder alignment on business requirements
• Direct development of business processes in HoMES
• Manage project meetings and status updates
• Lead user access training and acceptance testing
• Resolve issues and risks proactively
Requirements:
• Degree or equivalent in relevant field
• Minimum of 8 years in service-focused role
• 5 years in team le...
As a Business Lead, you will play a crucial role in advancing the HoMES application by stabilizing and optimizing key functionalities. Your extensive experience will support the project’s goal of improved digital services while ensuring stakeholder requirements are satisfied. Your leadership will guide both team members and business units throughout the transformation process.
Key Responsibilities:
• Ensure stakeholder alignment on business requirements
• Direct development of business processes in HoMES
• Manage project meetings and status updates
• Lead user access training and acceptance testing
• Resolve issues and risks proactively
Requirements:
• Degree or equivalent in relevant field
• Minimum of 8 years in service-focused role
• 5 years in team le...