Job Description
Description
The O2C Specialist will support the end-to-end Order-to-Cash process, focusing on order entry, billing, collections follow-ups, and reconciliations. This role is ideal for candidates with accounting knowledge who want to grow in finance operations and gain exposure to global O2C processes.
Essential Functions/Core Responsibilities
Process customer orders via email / inquiries accurately and in a timely manner.
Generate invoices and credit notes ensuring compliance with company policies.
Perform daily cash application of customer payments.
Monitor AR aging reports and follow up with customers for overdue invoices.
Support resolution of simple customer queries and escalate complex disputes.
Assist in reconciliations, month-end & quarter-end closing, and audit requirements.
Maintain updated customer master data in ERP.
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